Terms of Service

Last Updated: May 2026

Please read these Terms of Service ("Terms") carefully before using trianglelifeandhealth.com (the "Website") operated by Triangle Life and Health, a trade name of Inspiring Success, Inc. ("Company," "we," "us," or "our").

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website.

1. About Our Services

Triangle Life and Health is an independent insurance agency based in Raleigh, North Carolina. We provide information, education, and brokerage services for Medicare (Parts A, B, C, D, and Medigap), Affordable Care Act (ACA) Marketplace health insurance, term life insurance, final expense/burial insurance, dental insurance, hospital indemnity plans, and short-term medical insurance.

We are not affiliated with or endorsed by any government agency, including the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services (HHS), or any state Department of Insurance. We are not a government-run Medicare program.

2. No Insurance Advice Disclaimer

The content on this Website is provided for general informational and educational purposes only. It does not constitute insurance advice, legal advice, tax advice, or a recommendation to purchase any specific insurance product. Insurance plan availability, benefits, premiums, and eligibility vary by location, age, health status, income, and other factors.

You should consult directly with a licensed insurance agent (which we are happy to provide at no cost) to discuss your specific needs and circumstances before making any insurance decisions.

3. Medicare-Specific Disclaimers

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or call 1-800-MEDICARE (1-800-633-4227) for complete information about all available Medicare options.

During the Annual Enrollment Period (AEP), Open Enrollment Period (OEP), or any Special Enrollment Period (SEP), there is no obligation to enroll in a plan through our agency. You are free to compare options and enroll through other agents, directly with carriers, or through Medicare.gov.

4. Communications Consent

By submitting a form, scheduling an appointment, calling our office, or otherwise requesting information through our Website, you consent to receive communications from Triangle Life and Health via:

  • Phone calls (including from our AI-powered phone assistant)
  • Text messages (SMS/MMS)
  • Email

You may opt out at any time by:

Standard message and data rates may apply to text communications. Message frequency varies.

5. AI-Powered Phone Assistant

Our office uses an AI-powered phone assistant ("Sarah") to answer incoming calls, qualify insurance inquiries, and schedule appointments. By calling our office number, you acknowledge and consent to:

  • Your call being answered by an AI assistant
  • Your conversation being recorded and transcribed
  • Your personal information (name, phone number, email, insurance needs) being collected and stored in our CRM system

All information collected by the AI assistant is used solely for the purpose of connecting you with a licensed insurance agent and providing insurance services.

6. Intellectual Property

The Website and its original content, features, functionality, design, text, graphics, logos, and trademarks are and will remain the exclusive property of Triangle Life and Health (a trade name of Inspiring Success, Inc.) and its licensors. Triangle Life & Health® is a registered trademark. The Website is protected by copyright, trademark, and other laws of the United States. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.

7. User Submissions

Any information you submit through forms on our Website (including contact forms, quote request forms, and enrollment applications) is provided voluntarily. By submitting information, you represent that the information is accurate and complete to the best of your knowledge. Providing false or misleading information may result in denial of coverage or policy cancellation by the insurance carrier.

8. Links to Third-Party Websites

Our Website may contain links to third-party websites, including but not limited to:

  • Insurance carrier websites
  • Government portals (Medicare.gov, Healthcare.gov)
  • Our affiliate site Senior Benefits Hub (seniorbenefitshub.com)
  • Scheduling and payment processing services

Triangle Life and Health has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party sites at your own risk.

9. Website Analytics and Data Collection

We use analytics and marketing tools to understand how visitors use our Website and to measure advertising effectiveness. These tools include Microsoft Clarity (behavioral analytics and session replay), Google Analytics (GA4), Meta (Facebook) Pixel, HubSpot (CRM and forms), CallRail (call tracking), and GoHighLevel (scheduling and communications). By using our Website, you consent to data collection by these tools as described in our Privacy Policy.

10. Accuracy of Information

We make every effort to ensure the information on our Website is accurate and up to date. However, insurance plans, premiums, benefits, eligibility requirements, and enrollment periods change frequently. We do not guarantee the accuracy, completeness, or timeliness of any information presented on this Website. Always verify plan details directly with the insurance carrier or the appropriate government agency.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Triangle Life and Health, its owner, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the Website;
  • Any conduct or content of any third party on or linked from the Website;
  • Any information obtained from the Website; or
  • Unauthorized access, use, or alteration of your transmissions or content.

12. Indemnification

You agree to defend, indemnify, and hold harmless Triangle Life and Health, its owner, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from your use of the Website or your violation of these Terms.

13. Disclaimers

The Website is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, timely, secure, or error-free.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Wake County, North Carolina.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law. The remaining provisions will continue in full force and effect.

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide notice. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Website after any revisions become effective, you agree to be bound by the revised Terms.

17. Contact Information

Triangle Life and Health
A trade name of Inspiring Success, Inc.
6512 Six Forks Rd, Suite 503B
Raleigh, NC 27615
Phone: (919) 689-6565
Email: mike@trianglelifeandhealth.com
Website: trianglelifeandhealth.com

Senior Benefits Hub is a service of Triangle Life & Health®. Visit us at seniorbenefitshub.com.